Refund & Cancellation Policy - MedExamGuru

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1. Non-Refundable Learning Content

Because digital courses provide instant access, most purchases are non-refundable.

Refunds cannot be provided for:

• Consumed video content
• Accessed notes or PDFs
• Used mock tests
• Subscription plans already activated

2. When Refunds May Be Considered

Refunds may be approved only in cases such as:

• Duplicate payment
• Payment charged but course not unlocked
• Verified technical issues preventing access

All refund claims must be reviewed by our team.

3. How to Request a Refund

To request a refund, contact us within 7 days of payment:
support@medexamguru.com

Provide:

• Registered mobile or email
• Payment proof
• Description of the issue

Approved refunds will be processed within 7–10 business days to the original payment method.

4. Subscription Cancellation

• Auto-renewal may be disabled at any time
• Canceling prevents future charges
• Previously paid amounts are not refunded

5. Contact

For payment or refund assistance:
support@medexamguru.com